On the job
The call you missed on a roof
You can't answer a phone on a roof, and you shouldn't. But the homeowner with a leak doesn't know that. They just know you didn't pick up.
The ten minutes that matter
Someone with water coming through the ceiling rings two or three roofers in a row. The first one who responds, by voice or text, is usually the one who gets asked round. By the time you're back on the ground, that's already decided.
What missed-call text back does
The moment a call goes unanswered, the caller gets a text from your business: "Sorry we missed you, we're on a job. What's the address and what's happening? We'll get back to you within the hour." Most people reply to that rather than ringing the next number, because now they've been answered.
- Sent within seconds of the missed call
- In your business name, from your number
- The reply lands with you as a text, with the details already in it
What the AI receptionist adds
If you'd rather the call was answered, Charlie picks up in your business name, asks the questions you'd ask (where's the leak, is water coming in now, what's the roof), checks the postcode, and books the visit or texts you the summary. You climb down to a booked job instead of a voicemail.
Safety first
None of this needs you to touch your phone while you're working at height. The point is that you don't have to. See missed-call text back and what a missed call really costs.
Frequently asked
What is missed-call text back?
An automatic text sent to anyone whose call you didn't answer, in your business name, asking what they need, so they don't ring the next roofer on the list.
Does it work with my existing mobile number?
Yes. We set it up on the number your customers already ring.
See what happens to your missed calls
Start free: the app, your AI Visibility Report and 10 leads cost nothing. Charlie Pro is £49 a month after a 14-day trial.