Your $5K Guarantee Questions Answered Straight

The guarantee is the main reason most home service owners pull the trigger on this. It also generates the most questions — which makes sense when you're putting $9,997 on the table and want to know exactly what happens if the number doesn't hit.

What exactly is the $5,000 guarantee?

If the AI Receptionist and Missed Call Text Back system doesn't produce at least $5,000 in recovered job revenue within your first 60 days — jobs that would have hit voicemail or walked to a competitor who picked up — you get a full refund of the $9,997 setup fee. We track every call the AI handles and every booking it generates. The threshold is fixed: $5,000 in completed, invoiced job revenue — read the full guarantee terms for the exact language before you sign.

What if we recover $4,800 — is that a full refund?

Yes. One dollar under $5,000 and the full $9,997 comes back to you. No pro-rating. No negotiating the gap. The number either clears the threshold or it doesn't — and if it doesn't, you owe us nothing for setup.

Is the $9,997 setup fee fully refundable?

Every dollar of the $9,997 setup fee is at stake. The $497/month subscription covers the cost of running the system each month and is not included in the refund — that's operating cost consumed as used. The guarantee is on your setup investment, not the monthly fee.

How long does the refund take to process?

Seven business days from the date you submit your guarantee claim with the required documentation. Wire or ACH, your choice. No committees, no delays.

Does the guarantee cover the monthly fee as well?

No. The $497/month pays for running the system — AI call handling, text-back automation, calendar sync, and monthly reporting. It's consumed as it's used. The guarantee is strictly on the $9,997 setup fee. Miss the $5k mark and the setup fee comes back; subscription fees for months the system ran do not.

If you're wondering whether your call volume is high enough to make the guarantee real, here's how we think about it.

What if my business only gets 20 calls a month — is the guarantee realistic?

Twenty calls a month is 20 revenue opportunities. If your average job ticket is $500 and the AI converts half of those calls to completed jobs, that's $5,000 in a single month — you'd clear the guarantee in 30 days. The math works at lower volumes when ticket size is solid. If your average ticket is under $200 and you're getting 20 calls a month, the guarantee math is tougher, and we'll tell you that before you sign up, not after.

Is there a minimum call volume requirement to qualify?

We review your average monthly inbound call volume during our initial conversation. If the numbers don't support a realistic path to $5,000 recovered in 60 days, we say so and decline the engagement. We'd rather turn down a business that doesn't fit the math than sell a guarantee we can't back. As a reference: if you're receiving 30 or more inbound calls per month with an average job ticket above $300, the numbers typically support the guarantee.

What if I hit the 60-day window during a slow season?

We account for seasonality during onboarding. If you're an HVAC contractor starting in January — historically the lowest-volume month — we factor that into how we structure the guarantee. If a documented weather event or seasonal trough cuts call volume significantly below your stated average, we work with you on the timeline.

Which trades are eligible?

Plumbing, HVAC, electrical, garage door, drain cleaning, water restoration, locksmiths, roofers, and general handymen. If your trade isn't on that list, ask on the setup call — we'll give you a straight answer.

"Recovered revenue" has a specific definition that matters for the guarantee. Here's how we count it — and how we don't — so there are no surprises at the 60-day mark.

If the AI books a job and the customer cancels before the work is done, does it count?

No. A booking only counts when the job is completed and invoiced. A canceled appointment that never converts to a completed job does not count toward your $5,000. The AI's role is to get a qualified lead on your calendar. Your team's role is to show up, do the work, and collect the invoice.

What if the customer calls back a week later and books directly — does that count?

Yes, if the AI handled the original call and the follow-up sequence kept your business top-of-mind. The system timestamps every touchpoint — the first call, the AI's response, the text-back message, and any follow-up. If a lead first entered through the AI and converted seven days later, that chain is documented and the completed job counts. What doesn't count: a customer who found you through a completely different channel and coincidentally had an unrelated missed call months earlier.

What if the AI handled the call but I manually followed up and closed it?

It still counts. The AI's role is to catch the call, qualify the lead, and start the conversation. If you close it from there, the completed job revenue applies to your $5,000 threshold. The goal is jobs on your calendar and money in your account — however the close happens, it counts.

You're not taking our word for the numbers. Here's how verification works.

Do I need to provide invoice records to claim the guarantee?

Yes. To trigger the claim, you provide invoice records for jobs booked through the AI system during the 60-day window. We match those against our call logs and booking records — a two-source verification. If there's a discrepancy, we walk through it together line by line.

Can I see the call logs myself?

Yes. Every inbound call the AI handles is logged with a timestamp, the AI's response, the outcome — booked, not booked, or escalated to you as an emergency — and the booking confirmation if one occurred. You get a monthly summary. If you want to audit specific calls or review transcripts, that data is accessible. You don't take our word for any of it.

How do I know which calendar bookings came from the AI versus another source?

Every booking the AI generates is tagged at the source — "AI Receptionist" for calls it handled directly, a separate tag for text-back conversions. There's no ambiguity in the attribution. If you want to understand what each AI-attributed booking is worth before you start tracking live numbers, calculate your own missed-call revenue loss now.

What happens if I disagree with the 60-day statement?

You dispute it in writing. Send the specific calls or bookings you believe are miscategorized, with the date and phone number. We pull the raw logs, review together within five business days, and document the outcome. If we agree you're right and the adjusted total still misses $5,000, the refund triggers — no additional documentation required.

The guarantee window closes. Here's exactly what that means for your business.

If we hit $5k in 60 days, what happens to the $497 monthly fee — is there a new commitment?

No new commitment. You're already paying $497/month and nothing changes. The guarantee window closes and you continue month-to-month with the system operating exactly as it has been.

Can I cancel after the guarantee window closes?

Yes. After the initial 60-day window, you're month-to-month. Cancel with 30 days' notice. No multi-year contracts, no cancellation fees, no penalties.

Is there a contract length beyond the 60-day window?

No. The only firm period is the 60-day guarantee window. After that, you stay because the system keeps producing — not because you're locked in.

What does month 4 through 12 typically look like?

The AI answers every call, texts every missed call, and keeps booking jobs around the clock. We tune it quarterly — updating call scripts for seasonal demand (HVAC scripts shift from furnace maintenance in October to AC tune-up in April), adding automation workflows as your business grows, and running reactivation campaigns on dormant contacts from your existing customer list. You don't log into anything. You don't touch a settings page. You show up to the jobs.

If something in this FAQ didn't cover your specific situation, book a 20-minute call. It's not a sales pitch — it's an information call. You bring the questions this page didn't answer; we give you straight answers, including the ones that might tell you this isn't the right fit.

We'll tell you whether your trade qualifies, whether your call volume supports the guarantee math, and what the first 48 hours of onboarding look like for your type of business. If the numbers don't work, we'll say so and save you both the time.

Book your setup call — no obligation and get every remaining question answered before you commit to anything.